Customer Care Executive

Sales Type: B2C Sales

ग्रेजुएट आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description We are seeking a motivated and enthusiastic & Tele sales Consultant to join our dynamic sales team in Mumbai. The ideal candidate will possess excellent communication skills and a proven track record in sales. As a Tele sales Consultant, you will be responsible for generating sales through outbound calls, building customer relationships, and achieving sales targets.Job ResponsibilitiesSelling:Use various leads sources provided to generate phone sales.Referral Generation: Obtain referrals as part of each sales call to expand the customer base.Celebrate Success: Actively celebrate daily new sales within the team to foster a positive workenvironment.Conduct courtesy calls for new sales within 8 months and 11 months as directed.Renewal:Follow the renewal script for renewal calls to ensure consistency and effectiveness.Referral Collection: Obtain referrals as part of the renewal call to enhance future salesopportunities.Update renewal member information on the renewal sales form accurately.Statistics Maintenance: Maintain renewal statistics for every renewal call to track performance.Contact renewals as per the established Renewal policy to ensure customer retention.Administration:Document sales at the end of each call to maintain accurate records.File Management: Place all sales documents in the allocated area for the Administration officerfor organized record-keeping.