Customer Care Executive

We are looking for a Call Centre Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner

• Resolve customer queries regarding products, services, or orders

• Maintain accurate records of customer interactions and transactions

• Provide appropriate solutions and alternatives within the time limits

• Follow communication procedures, guidelines, and policies

• Escalate unresolved issues to the appropriate internal teams

• Meet personal/team qualitative and quantitative targets

Key Skills:

• Excellent communication and interpersonal skills

• Problem-solving attitude and patience

• Good typing speed and computer literacy

• Ability to handle high call volumes

• Knowledge of CRM systems is a plus

• Multilingual ability (optional, based on job location)

Qualifications:

• High school diploma or equivalent; a degree is a plus

• Prior experience in customer service or a call centre environment preferred

• It is a Full Time टेलिसेल्स / टेलिमार्केटिंग job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BODY CRAFT SALON & SPA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 3 Customer Care Executive at BODY CRAFT SALON & SPA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this टेलिसेल्स / टेलिमार्केटिंग job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.