What You Will Do In This Role
Making outbound calls to Shaadi.com Members basis the leads provided offering the customer products that would help them in their life partner search.
Following the defined sales process to convert free members into revenue-paying customers.
Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
Making a required number of calls to follow up with inquiries that are not converted.
Updating the details of follow-up in the system.
Meeting daily talk time Targets and Calls to be done.
Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
Appearing for periodic evaluations.
Interfacing with walk-in customers (if assigned the task), explaining to them the features of
Shaadi.com/Centre and converting them to Premium Membership.
Maintaining all documentation that pertains to the above responsibilities.
What you should have
1 year of relevant experience in Sales or Telesales.
Strong negotiation and consultative selling skills.
Effective communication skills verbal and written.
Clear diction and clarity in speech.
Minimum Qualification HSC.