We are hiring for the role of Collection Executive in a leading Non-Banking Financial Company (NBFC). The ideal candidate will be responsible for field collections, follow-ups, and recovery of dues from customers who have taken consumer loans or financial products.
Visit customers' locations for EMI collection and follow-up.
Ensure timely recovery of overdue payments.
Maintain proper documentation and receipts of collections.
Update collection status on mobile app or CRM.
Resolve customer queries related to payments.
Achieve daily and monthly collection targets.
Escalate non-cooperative or absconding cases to the supervisor.