Job Title: Field Technician (Home Appliance)
Location: Chennai (Kodambakkam , Perambur ,Poonamallee )
Job Type: [Full-time]
Department: Technical Services / Installation/ Repairing.
We are seeking a skilled and customer-focused Field Home Appliance Technician to install, diagnose, repair, and maintain a range of home appliances at customer locations. The ideal candidate should have strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality service.
Visit customer locations to install, inspect, and repair home appliances such as refrigerators, washing machines, dishwashers, ovens, air conditioners, and more.
Diagnose faults using technical tools and troubleshooting methods.
Replace or repair defective components using hand tools and testing equipment.
Provide customers with maintenance advice and usage instructions to prevent future issues.
Maintain accurate records of work completed, parts used, and customer interactions.
Ensure compliance with company safety and quality standards during all service activities.
Keep inventory of parts and tools and report shortages to the supervisor.
Respond to emergency repair calls in a timely manner.
Maintain a professional and courteous attitude at all times.
Proven experience as a home appliance technician or similar technical role.
Strong understanding of appliance components, electrical systems, and repair techniques.
Ability to read technical diagrams and service manuals.
Valid driver’s license and willingness to travel to customer locations.
Good physical condition and ability to lift heavy equipment if needed.
High school diploma or equivalent; technical certification or diploma in electronics or related field preferred.
Strong communication and interpersonal skills.
Ability to work independently and manage time efficiently.
Familiarity with basic computer and mobile apps for reporting and job tracking.
Knowledge of safety standards and procedures related to appliance repair.