Job description
· Book Flights, Hotels, and Packages for the customers
· Handle incoming calls and offer corporate clients and business partners the most efficient route to their destination as well as the most affordable prices on the market.
· Providing clients with trip planning assistance, business and leisure packages, as well as travel information and guidance.
· Provide the client with outstanding customer service while making professional, accurate, and cost-effective travel arrangements.
· Achieving targets while maintaining accuracy and quality.
· The conversion of an incoming call into a sales call and thus generating revenue for the company
Job Requirement
· Good GDS understanding (Amadeus) with Meta Process Minimum 3 Years Experience in Travel
· Excellent communication skills are mandatory
· Comfortable for Voice-based UK sales process
· Ability to multitask and prioritize effectively
· Familiarity with travel industry knowledge