Telecaller (Marathi‑Fluent)
We are seeking a proactive and goal-driven Telecaller who is fluent in Marathi (with basic Hindi/English support). You will manage outbound and inbound calls to generate leads, resolve customer queries, and strengthen client relationships.
Outbound Calls: Contact prospective clients to introduce and promote products/services, generate interest, and qualify leads. reddit.com+15razorpay.com+15betterteam.com+15
Inbound Calls: Professionally handle incoming inquiries, complaints, and service requests in Marathi (support in Hindi/English as needed).
Customer Engagement: Build rapport through active listening, understand customer needs, offer suitable solutions, and handle objections effectively. razorpay.com+1qandle.com+1
CRM Management: Record all call interactions, outcomes, and follow-up actions accurately in CRM or database. qandle.com+15razorpay.com+15interviewguy.com+15
Target Achievement: Consistently meet or exceed daily, weekly, and monthly call, lead-generation, or sales targets. razorpay.com
Collaboration: Coordinate with marketing, sales, and customer support teams to share feedback, refine processes, and improve conversions.
Education: Minimum high school diploma; bachelor's degree is a plus. interviewguy.com+15razorpay.com+15geeksforgeeks.org+15
Experience: 1+ years in telecalling, sales, or customer support preferred; freshers with strong language skills welcomed. zigsaw.in+15razorpay.com+15reddit.com+15
Language Proficiency:
Marathi: Fluent in spoken and written forms—essential for customer interactions.
Hindi/English: Basic to intermediate proficiency preferred.
Communication & Persuasion: Strong verbal skills with a clear, friendly tone and high level of empathy. qandle.combusiness.linkedin.com+2superworks.com+2interviewguy.com+2
Active Listening & Objection Handling: Capable of understanding concerns, addressing objections professionally, and turning challenges into opportunities. qandle.com
Technical Proficiency: Comfortable using CRM platforms, VoIP or call-management systems, and basic office applications. razorpay.com+1qandle.com+1
Time Management: Excellent at prioritizing tasks, multitasking, and managing call volume efficiently to meet targets. superworks.com+2razorpay.com+2qandle.com+2
Resilience & Adaptability: Maintain composure under pressure, handle rejection with professionalism, and adapt to script or process changes. reddit.com+13geeksforgeeks.org+13reddit.com+13
Salary: ₹12,000–₹25,000 per month (commensurate with experience) superworks.com+11reddit.com+11reddit.com+11
Incentives: Performance-based bonuses and rewards.
Other Perks: training, and career growth opportunities.