Key Responsibilities:
Greet and assist walk-in clients and members with a welcoming attitude.
Provide detailed information on gym services, membership plans, and promotions.
Convert walk-ins and leads into confirmed memberships through effective sales conversations.
Manage check-ins, member records, and payment transactions at the front desk.
Handle phone, WhatsApp, and email inquiries professionally and promptly.
Coordinate appointments and support backend operations with the gym team.
Keep the front desk and reception area clean and organized.
Ensure every member has a positive customer experience.