🧩 Key Responsibilities
Sales Support:
Understand customer requirements and recommend suitable machinery.
Prepare technical proposals and product demonstrations.
Collaborate with internal teams to customize solutions.
Service & Maintenance:
Install, test, and commission machines at client sites.
Diagnose faults and perform preventive maintenance.
Provide after-sales support and training to operators.
Customer Relationship Management:
Maintain regular contact with clients to ensure satisfaction.
Address technical queries and escalate issues when needed.
Feedback & Improvement:
Relay field feedback to R&D or production teams.
Suggest improvements based on customer usage and challenges.
🛠️ Required Skills
Strong understanding of mechanical/electrical systems.
Proficiency in diagnostic tools and CAD software.
Excellent communication and problem-solving abilities.
Willingness to travel for on-site support.
🎓 Qualifications
Diploma or Bachelor's in Mechanical stream.
1–2 years of experience in Pharma Machine Manufacturing Only.
Product :
1. Filling Machine
Labeling Machine
Bottle Washing Machine
Powder Filling Machine
Automatic Liquid Filling Machine
Sealing Machine
other Pharma Machine Related equipment