We are looking for a smart and well-spoken Sales Coordinator to join our team in the garment/apparel industry. The ideal candidate will handle inbound customer calls, coordinate sales orders, and support the sales team by managing B2C customer interactions efficiently.
Handle inbound calls and inquiries from individual (B2C) customers.
Provide accurate product information, pricing, and order updates.
Coordinate with the production and dispatch teams to ensure timely delivery.
Maintain and update customer databases and order records.
Follow up with customers for feedback, repeat orders, and satisfaction.
Prepare sales reports and assist the sales team with daily activities.