We are seeking for a dedicated and detail-oriented R&D Executive to support our PhD clients by coordinating their research needs and ensuring timely delivery of academic services, such as thesis assistance, documentation, and subject-specific requirements. This role also involves proactive client follow-ups, understanding academic standards, and contributing to sales development by offering tailored research solutions
Job Role:
Handle client queries and provide online sales service
Work on sales formats and documentation
Coordinate the development and delivery of research documents including thesis writing, proposals, and journal papers with with internal teams and ensure smooth service flow timely and quality service delivery.
Maintain a good relationships & regular follow-ups with clients regarding project progress and feedback.
Maintain accurate records of communication and ongoing project status.
Address client queries and provide academic guidance in coordination with subject matter experts.
Ensure high levels of client satisfaction in Service.
Required Skills
Experience in academic writing, client servicing, or educational support is preferred.
Strong written and verbal communication skills in English.
Ability to manage multiple projects and follow through with deadlines.
Excellent organizational and coordination skills.
Proficiency in MS Office and document formatting tools.