Position: Relationship Manager
Company: Shubham Housing Development Finance Company Limited
Qualification: Graduate
Salary: 3.5 lpa + Incentives
Role Summary:
Build and maintain strong customer relationships to support home loan sourcing, documentation, and disbursement. Represent SHDFC at field level, ensure high service quality, and drive sales growth through client engagement and local partnerships.
Key Responsibilities:
Customer acquisition through field visits, group meetings, and site promotions
Recommend suitable home loan products and solutions
Handle walk-ins and in-branch customer queries
Manage loan documentation and disbursement process
Drive collections efficiency as per company guidelines
Support digital initiatives in sales and operations
Execute branding and marketing activities in the catchment
Develop and manage DSA/Builder/Broker relationships
Ensure compliance with SHDFC policies and ethical practices
Maintain accurate customer and transaction records
Skills Required:
Strong interpersonal & communication skills (English, Hindi, Regional)
Customer-centric approach & problem-solving ability
Proficiency in MS Office & web-based systems
Sales orientation with local market knowledge