To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. ○ Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. ○ Coordinate with the Manager and stakeholder for loan approval. ○ Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. ○ Resolving all customer doubts and questions while processing the loan. ○ Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers.