Relationship Manager

KEY RESPONSIBILITIES:

Identify, interview and select sales executives with support from

HR.

To meet the following productivity measures for the unit:

Premium per executive, case rate, persistency, retention and a

high % of executives exceeding planned productivity standards

Exceed revenue targets

Undertake joint field work with executives and

observe/demonstrate successful selling skills

Conduct Fortnightly performance review (PRP) with executives

Help executives use the GOLD system for maximizing business

from a given target market

Supervise daily activity plan of all executives to ensure that

these are being fulfilled as per the desired levels

Ensure that all executives under supervision perform 100% as

per the company’s rules and regulations wrt. Need based

selling, Compliance and Customer service

Effectively manage, track and convert leads provided by the in-

house telemarketing unit.

Engage with customers to provide quick response to customer

queries, provide customer service.

Assist in Direct customer service policyholder’s complaint

MEASURES OF SUCCESS:

Target Achievements (Adj. AFYP, NOP, % Penetration in

assigned book of relations of team & Product Mix)

Team G3 standard productivity (mainly case rate, case

size & Collections) and % of executives consistently

achieving G3 standards.

Retention of Team

Persistency of Portfolio

Process Compliance

Timeliness & accuracy of reports

% Collection (Plan Vs Actual)

Complaint Resolution /Customer satisfaction

Self Development:

Induction/Certifications/Trainings/Completion of Licensing

DESIRED QUALIFICATIONS AND EXPERIENCE:

Graduate preferably with an MBA degree

Min. 5-7 years experience in handling of Sales Reps/Agents/DSAs.

• It is a Full Time सेल्स / बिझनेस डेव्हलपमेंट job for candidates with 1 - 4 years of experience.

More about this Relationship Manager job

1. What is the eligibility criteria to apply for this Relationship Manager job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Surat.
3. How many working days are there for this Relationship Manager job?
   Ans: This Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Relationship Manager job and during the employment with the company, i.e., FIRST SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Manager role?
   Ans: There is an immediate opening of 76 Relationship Manager at FIRST SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this सेल्स / बिझनेस डेव्हलपमेंट job.
8. What are the timings of this Relationship Manager job?
   Ans: This Relationship Manager job has 09:00 AM - 06:00 PM timing.