Job Summary:
You will call the customers, conduct online product demos, follow up with leads, and manage the customer onboarding process. You’ll also keep track of sales activities in our CRM and share customer feedback to improve our products.
What you will do:
● Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring presentations to meet specific customer needs and address queries effectively.
● Initiate inbound calls to identify potential customers from leads, implementing follow-up procedures to nurture leads and convert them into active customers.
● Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.
● Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.
● Provide insights into customer preferences and market trends to inform marketing initiatives.
● Report customer feedback, suggestions, and market insights for continuous improvement. What we’re looking for :
● Internship or full-time experience in, sales, or a related field is a must.
● Good Communication skills with confidence in presenting and demonstrating products to ● potential customers.
● Strong interpersonal skills for effective relationship management.