Job Title: E-Commerce Executive
Job Location: Pitampura
Salary: Negotiable as per experience
We are looking for An Experienced Online E Commerce Executive who can manage seller central of Amazon.in, Flipkart, & Meesho accounts independently with complete depth of knowledge.
The candidate should have good written and verbal communication skills in both Hindi & English and confident to speak to seller support about issues related to the account.
E-commerce Executive Responsibilities:
Able to create Seller account on Amazon, Flipkart or any other E Commerce Portals and aware about the documentation which are required to create the account such as Meesho, Jio mart, etc.
Aware about the Category and Brand Approval of complete set of documents required in order to take the respective approvals on Amazon or Flipkart.
In Depth knowledge about creating product listing on Amazon, Flipkart, Meesho, Jio mart or any other ecommerce portals.
Good understanding about placement of Keywords, Making Title, Bullet Points and E-Commerce SEO Friendly Product Description.
Good Understanding about improving product ranking organically on all the marketplaces.
Knowledge about managing Sponsor Product Campaign (Auto and Manual) on both Amazon and Flipkart efficiently with good ROI and CPC’s i.e advertising.
Knowledge about how to file return claims on damaged and undelivered orders on Flipkart, Amazon & Meesho.
Obtaining & Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold or damaged Inventory within the time.
Generating all kind of business reports, Sales Report, Return Report and give the business insight to the sellers to add value input to improve the client business efficiently.
Understanding about drafting Plan of Action (POA) against any suspended account or Suspended ASIN and able to reinstate the Account of ASIN by providing Plan of Action.
Contact customers over the phone directly and handle any escalation efficiently and fulfil the requirement within the timeline.
Should be a good team player & mature enough to distribute the work within the team and deliver the error free work within the timeline TAT.
Aware about all the new update in the ecommerce industries and update the team members about the update with complete explanation.
Aware about enabling all the Deals and Promotion on Flipkart, Amazon & Meesho.
Aware about A+ content or EBC Listing and creating Brand Page.
E-commerce Executive Requirements:
Bachelor’s degree
Digital Marketing knowledge and certification is a MUST
Experience as an E-commerce executive is a MUST
Good Problem-solving skills
Confidence to handle the process independently
Demonstrable skills managing accounts on different portals such as Amazon & Flipkart
Effective time management skills and the ability to meet deadlines
Able to give and receive constructive criticism
Understanding of marketing, production, website management, corporate identity
Personal Care Product Manufacturing