Customer Relationship Associate

Key Responsibilities:

• Handle incoming reservation requests via phone and emails.

• Share B2B rates with travel agents and ensure all necessary details are provided to deliver excellent service to guests.

• Provide information on availability, pricing, and services to clients or guests.

• Process bookings accurately in the reservation system.

• Maintain up-to-date knowledge of promotions, packages, and special offers.

• Coordinate with Relevant departments to ensure seamless service delivery.

• Follow up on tentative bookings and maintain proper records of cancellations or changes.

• Manage group reservations and ensure proper room blocking or service allocation.

• Generate daily and weekly reservation reports as required.

• Resolve customer queries and complaints professionally and promptly.

• Ensure compliance with company policies and standard operating procedures.

• It is a Full Time सेल्स / बिझनेस डेव्हलपमेंट job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., ZUPER HOTEL SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 3 Customer Relationship Associate at ZUPER HOTEL SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this सेल्स / बिझनेस डेव्हलपमेंट job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has 10:00 AM - 07:00 PM timing.