Customer Care Executive

• Handle inbound and outbound calls, emails, and chat queries from customers.

• Provide accurate information about products, services, order status, and delivery timelines.

• Assist customers with order placement, returns, exchanges, and complaints.

• Coordinate with internal teams (sales, warehouse, logistics) to ensure timely resolution of issues.

• Maintain records of customer interactions and transactions using CRM tools.

• Follow up on unresolved issues and ensure customer satisfaction.

• Provide feedback to the team on recurring issues to improve processes.

• It is a Full Time सेल्स / बिझनेस डेव्हलपमेंट job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 दरमहा that depends on your interview. It's a फुल टाईम job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., URBANWOOD FURNITURE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at URBANWOOD FURNITURE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this सेल्स / बिझनेस डेव्हलपमेंट job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has 10:30 AM - 07:00 AM timing.