Client Management
Build and maintain relationships with new and existing clients
Understand client needs and offer suitable products/services
Handle client queries and complaints efficiently
Sales and Business Development
Identify and approach potential clients or business opportunities
Achieve sales targets and KPIs
Prepare proposals, quotes, and presentations for clients
Market Research
Study market trends, competition, and customer behavior
Recommend improvements to products or services based on feedback
Reporting & Documentation
Maintain sales records and reports
Update CRM tools or databases with client interactions
Team Coordination
Work closely with marketing, operations, and finance teams
Coordinate with internal teams to ensure smooth delivery of services
Strategy and Planning
Contribute to business planning and strategy development
Participate in promotional activities and events
Excellent communication and interpersonal skills
Strong sales and negotiation abilities
Customer-focused approach
Time management and multitasking
Basic knowledge of CRM and MS Office tools
Problem-solving attitude