The Telesales Executive is responsible for reaching out to potential customers over the phone to promote products or services, generate leads, and close sales. The role requires excellent communication skills, persuasive abilities, and a customer-focused approach to meet sales targets and contribute to business growth.
✅ Make outbound calls to prospective customers to promote products or services.
✅ Handle inbound calls from potential customers and provide product information.
✅ Generate sales leads and follow up with prospects to convert leads into sales.
✅ Understand customer needs and recommend suitable products or services.
✅ Achieve daily, weekly, and monthly sales targets.
✅ Maintain an accurate database of customer information and call records.
✅ Build and maintain positive relationships with customers.
✅ Provide excellent customer service and handle customer queries or concerns professionally.
✅ Follow up with customers after sales to ensure satisfaction and repeat business.
✅ Stay updated on product knowledge, pricing, and industry trends.
✅ Adhere to quality standards, scripts, and compliance guidelines during calls.