We are looking for a Store Supervisor to join our team at Ace Human Capital Limited to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹20000 - ₹25000 with growth opportunities.
Key Responsibilities:
Comes in shifts and is accountable for overall store/LMD operations.
Specific activities to be done:
1. Metric
a. Responsible forstore metrics: OTD, Write off, complaints, attrition
2. Monitoring
a. Monitor & analyze key reports & take appropriate action that will help achieve metrics
like OTD, Write-Off, DER, customer complaint
b. Ensure timely GRN, PRN, Cycle count, FEFO expiry process is followed
c. P&L Management
3. Recruitment, Training & Logistics
a. Co-ordinate with zonal HR to provide optimal staffing.
b. Co-ordinate with training team to ensure new hire training calendar is up to date
c. Attrition and Absenteeism Management
d. Onboarding/Warning letters, Rostering
4. People Related
a. Ensure rosters are created & people are following it
b. Counsel, coach
c. Reward & recognition programs conducted
d. Timely warnings are given to defaulters
5. Process Adherence
a. Ensure all process should be follow end to end
b. Monitoring live dashboard and resolve any bottle necks in operations.