Looking to hire Store Manager for PJE Jewels Pvt. Ltd.
About Us:
Panna Jewellers Exclusive is a premium jewellery brand known for its heritage craftsmanship and innovative lightweight designs. As we continue our ambitious expansion, we are looking for a dynamic and experienced Store Manager to lead our flagship store and drive rapid growth.
Key Responsibilities:
• Business Leadership:
• Lead end-to-end operations of a high-turnover jewellery store (₹150Cr+ scale).
• Drive revenue growth while maintaining exceptional customer experience.
• Analyse sales trends, customer behaviour, and inventory movement to make strategic decisions.
• Team Management:
• Lead and motivate a high-performing team of sales professionals.
• Define KRAs, monitor performance, and implement training plans to upskill the team.
• Foster a culture of discipline, accountability, and excellence.
• Expansion & Growth:
• Implement strategies to grow the business across regions, including customer acquisition and retention plans.
• Work closely with the leadership team on new store launches and cross-regional marketing initiatives.
• Operational Excellence:
• Develop and deploy Standard Operating Procedures (SOPs) across departments – sales, billing, security, customer service, inventory.
• Ensure processes are optimized for scale, speed, and efficiency.
• Customer Experience:
• Maintain the highest standards of in-store customer experience.
• Address escalations, build strong client relationships, and implement loyalty initiatives.
Required Qualifications & Skills:
• Proven experience in managing a ₹150Cr+ annual turnover in retail (preferably jewellery or luxury).
• Prior leadership role at a reputed jewellery brand like Tanishq, Malabar, PMJ, Kalyan, or similar.
• Strong record of scaling business operations across regions.
• Excellent people management and leadership skills.
• Passion for process-building and operational efficiency through SOPs.
• Deep understanding of luxury retail customer psychology.
Please note- Only Jewellery Sales Experienced candidates should apply.
Contact on- 8168972635