Jewellery Salesman

Job Title: Counter Sales Executive / Jewellery Sales Associate

Company: Tribhovandas Bhimji Zaveri (TBZ - The Original)

Location: Udaipur

Job Type: Full-time

Job Summary: The Counter Sales Executive at TBZ will be the primary point of contact for customers visiting our showroom. This role requires a passionate, customer-focused individual with a strong understanding of jewelry and sales techniques. The ideal candidate will be responsible for providing an exceptional shopping experience, guiding customers through their purchase journey, and contributing to the achievement of sales targets.

Key Responsibilities:

• Customer Engagement & Sales:

  • Warmly greet and welcome customers entering the showroom.

  • Understand customer needs, preferences, and occasions to recommend suitable jewelry pieces (gold, diamond, precious stones, etc.).

  • Provide detailed and accurate information about products, including pricing, materials (carat, purity, cut, clarity, color), craftsmanship, features, and care instructions.

  • Effectively demonstrate jewelry pieces, highlighting their unique attributes and value.

  • Utilize up-selling and cross-selling techniques to maximize sales while ensuring customer satisfaction.

  • Achieve individual and team sales targets consistently.

  • Process sales transactions accurately and efficiently using POS systems, handling cash, credit card payments, and managing refunds as per company policy.

  • Maintain customer data for future reference and follow-up.

• Product Knowledge & Merchandising:

  • Maintain an in-depth knowledge of TBZ's product catalog, new arrivals, and ongoing promotions.

  • Stay updated on the latest jewelry trends, industry developments, and competitor activities.

  • Ensure proper and aesthetically appealing display of stock on counters and in showcases.

  • Assist with maintaining the showroom's visual appeal, cleanliness, and organization.

  • Assist in regular inventory counts and maintain accurate stock records, reporting discrepancies to management.

• Customer Service & Relationship Building:

  • Provide professional and high-quality customer service to ensure customer satisfaction at all times.

  • Address and resolve customer inquiries, complaints, and issues promptly and effectively, escalating when necessary.

  • Build and maintain strong, lasting relationships with customers, encouraging repeat business and referrals.

  • Follow up with customers for feedback and potential future sales opportunities.

• Operational Excellence:

  • Adhere to all company policies, procedures, and guidelines, including security protocols for high-value merchandise.

  • Report any issues, accidents, or complaints to showroom management.

  • Contribute to maintaining a safe, clean, and tidy workplace.

  • Assist with opening and closing procedures of the showroom as required.

Qualifications:

• High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

• Proven work experience (minimum 1-3 years) in retail sales, preferably in the jewelry or luxury goods industry.

• Genuine interest in jewelry, fashion, and an understanding of precious metals and gemstones.

• Proficiency in using Microsoft Office Tools and retail software/POS systems.

Skills & Competencies:

• Exceptional Customer Service Skills: Ability to provide a memorable and positive shopping experience.

• Strong Communication & Interpersonal Skills: Excellent verbal and non-verbal communication, active listening, and the ability to build rapport with diverse customers.

• Sales Acumen: Proven ability to understand customer needs, present products effectively, negotiate, and close sales.

• Product Knowledge: In-depth understanding of jewelry, including materials, craftsmanship, and current trends.

• Attention to Detail: Meticulous in handling products, transactions, and maintaining displays.

• Problem-Solving Skills: Ability to identify issues and provide quick and adequate solutions.

• Team Player: Ability to work collaboratively with colleagues to achieve common goals.

• Professional Demeanor: Presentable, polite, and enthusiastic with a positive attitude.

• Reliability & Accountability: Punctual, responsible, and committed to achieving targets.

• Flexibility: Ability to work flexible hours, including weekends and holidays, as per retail requirements.

• It is a Full Time रिटेल / काउंटर सेल्स job for candidates with 1 - 6+ years Experience.

More about this Jewellery Salesman job

1. What is the eligibility criteria to apply for this Jewellery Salesman job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Udaipur.
3. How many working days are there for this Jewellery Salesman job?
   Ans: This Jewellery Salesman job will have 6 working days.
4. Are there any charges applicable while applying or joining this Jewellery Salesman job?
   Ans: No, there is no fee applicable for applying this Jewellery Salesman job and during the employment with the company, i.e., TRIBHOVANDAS BHIMJI ZAVERI LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Jewellery Salesman role?
   Ans: There is an immediate opening of 5 Jewellery Salesman at TRIBHOVANDAS BHIMJI ZAVERI LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this रिटेल / काउंटर सेल्स job.
8. What are the timings of this Jewellery Salesman job?
   Ans: This Jewellery Salesman job has 10:30 AM - 08:30 PM timing.