Key Responsibilities:
Understanding Customer Needs:
Actively listen to customers to understand their preferences, needs, and budget.
Recommending Solutions:
Provide guidance on different furniture styles, materials, and sizes, suggesting appropriate options based on customer needs.
Product Knowledge:
Be knowledgeable about the company's furniture inventory, including features, benefits, and warranties.
Sales and Closing:
Present product options, negotiate pricing, and close sales deals effectively.
Customer Service:
Provide excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Meeting Sales Targets:
Work to achieve individual and team sales targets and quotas.
Processing Sales:
Handle all aspects of the sales process, from order entry to payment and delivery.
Developing Strategies:
May contribute to developing and executing effective sales strategies to enhance revenue.
Training:
In some cases, may be responsible for training other staff on sales and customer service techniques.