Customer Engagement and Service: Greeting, assisting, and understanding customer needs to recommend suitable products and services. Providing product information and handling inquiries, complaints, and returns.
Sales and Target Achievement: Promoting sales and loyalty programs, upselling and cross-selling, and achieving individual and store sales targets and KPIs.
Store Operations and Merchandising: Maintaining a clean and organized sales floor, assisting with inventory management, operating the POS system, and staying updated on promotions and policies.
Team Collaboration and Professional Development: Collaborating with colleagues, staying informed about market trends, and participating in training.