Greet patients and visitors with a warm, professional attitude.
Manage incoming calls and route them to the appropriate departments
Schedule appointments
Maintain patient records and update databases accurately
Handle OPD billing, payment collection, and invoice generation
Coordinate with other departments for smooth patient service
Assist the administration with documentation, filing, and HR coordination
Handle courier, email correspondence, and visitor logs
Address patient queries and ensure their experience is seamless and hassle-free