Technical Assistant

L1 Technical Support Executive

Location: Shivaji Nagar, Bangalore

Employment Type: Full-Time

Experience: Fresher / Experienced

Salary:

• Fresher CTC: 22,000/month | Take-home: 17,000/month

• Experienced CTC: 25,000/month | Take-home: 20,000/month

• Quarterly Bonus: 4,065

Job Description:

We are hiring enthusiastic and customer-focused professionals for the position of L1 Technical Support Executive. This is an excellent opportunity for candidates looking to kickstart or grow their career in IT support.

Responsibilities:

• Provide first-level technical support to customers via phone, email, or chat

• Troubleshoot basic hardware and software issues

• Escalate complex issues to higher-level support when necessary

• Ensure all customer interactions are logged and tracked

• Deliver excellent customer service and ensure customer satisfaction

Requirements:

• Education:Any Graduate (BSc, BCom, BA, BBA, etc.)

• Languages: Proficiency in English + Hindi (mandatory)

• Communication Skill: Versant Level 4 or above

• Shift Timings:

• Female Candidates:Rotational shifts between 7:00 AM to 8:00 PM

• Male Candidates: Rotational shifts between 7:00 AM to 12:00 AM

• Work Hours: 9-hour shift with 1 rotational weekly off

What We Offer:

• Competitive salary and performance-based bonuses

• Comprehensive training and growth opportunities

• Friendly and supportive work environment

Location: Shivaji Nagar, Bangalore

HR Anusree
9035027611

• It is a Full Time ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job for candidates with 0 - 1 years of experience.

More about this Technical Assistant job

1. What is the eligibility criteria to apply for this Technical Assistant job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹24000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Technical Assistant job?
   Ans: This Technical Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technical Assistant job?
   Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., JAI GLOBAL TECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Assistant role?
   Ans: There is an immediate opening of 99 Technical Assistant at JAI GLOBAL TECH
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job.
8. What are the timings of this Technical Assistant job?
   Ans: This Technical Assistant job has 09:00 AM - 06:00 PM timing.