IT Customer Support

Job Profile: IT Customer Support Executive
Experience: 0 to 6 Months
Location: Law Garden, Ahmedabad

We are looking for a motivated and tech-savvy IT Customer Support Executive to join our team at Law Garden. The ideal candidate will assist clients with technical issues, respond to queries via phone/email, and ensure timely resolution of basic hardware/software problems.

Key Responsibilities:

• Provide first-level IT support to users

• Troubleshoot basic hardware, software, and network issues

• Respond to customer queries through phone, email, or chat

• Log and escalate unresolved issues to senior technicians

• Maintain documentation of issues and solutions

Requirements:

• Basic knowledge of computers, networking, and MS Office

• Good communication and problem-solving skills

• Willingness to learn and adapt

• Fresher or up to 6 months of experience in IT support

Education: Graduate in IT, Computer Science, or related field preferred

• It is a Full Time ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job for candidates with 0 - 6 months of experience.

More about this IT Customer Support job

1. What is the eligibility criteria to apply for this IT Customer Support job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
3. How many working days are there for this IT Customer Support job?
   Ans: This IT Customer Support job will have 6 working days.
4. Are there any charges applicable while applying or joining this IT Customer Support job?
   Ans: No, there is no fee applicable for applying this IT Customer Support job and during the employment with the company, i.e., KRISHNA GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this IT Customer Support role?
   Ans: There is an immediate opening of 2 IT Customer Support at KRISHNA GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job.
8. What are the timings of this IT Customer Support job?
   Ans: This IT Customer Support job has 10:00 AM - 07:00 PM timing.