Field Support Engineer

Field Desktop Support Engineer – Full-Time

📍 Location: JMD Megapolis, Sector 48, Gurugram
🏢 Company: Rentfoxxy
🕒 Work Type: On-Site | 6 Days Working
🛵 Requirement: Bike & Valid Driving License (Mandatory)

About Us

Rentfoxxy is a trusted provider of high-quality rental laptops from leading manufacturers at affordable prices. We help businesses and individuals simplify their tech experience through flexible, reliable, and cost-effective rental solutions.

About the Role

We are seeking a skilled and dependable Field Desktop Support Engineer to provide both in-office and on-site technical support. You will be responsible for addressing user issues related to hardware, software, and networking, along with field visits for deployments and troubleshooting.

Key Responsibilities

• Handle user tickets and provide support for hardware, software, and network-related issues

• Visit client locations for on-site troubleshooting and support

• Perform Windows installation, data backup, and Outlook configuration

• Assist users with setting up desktops, laptops, printers, and other peripherals

• Conduct hardware troubleshooting, including card-level diagnosis

• Provide walk-in and remote IT support for desktops/laptops

• Support installation and configuration of applications and basic networking

• Troubleshoot across Windows, UNIX, and Linux environments

• Redeploy systems and assist with imaging and system setup

• Maintain clear documentation of support cases and resolutions

• Focus on daily ticket resolution, especially for NDC LAB-related IT support

Requirements

• Minimum 1–2 years of experience in desktop/field support

• Strong knowledge of Windows OS, hardware components, and software installations

• Experience in Outlook setup, data backup, and system troubleshooting

• Good understanding of basic networking and remote support tools

• Excellent communication and customer service skills

• Bike and valid driving license are mandatory for field visits

• Must be organized, reliable, and capable of working independently

• It is a Full Time ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job for candidates with 1 - 4 years of experience.

More about this Field Support Engineer job

1. What is the eligibility criteria to apply for this Field Support Engineer job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Gurgaon.
3. How many working days are there for this Field Support Engineer job?
   Ans: This Field Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Support Engineer job?
   Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., TRUETECH SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Support Engineer role?
   Ans: There is an immediate opening of 4 Field Support Engineer at TRUETECH SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this ऐटी / हार्डवेअर / नेटवर्क इंजिनिअर job.
8. What are the timings of this Field Support Engineer job?
   Ans: This Field Support Engineer job has 09:00 AM - 06:00 PM timing.