A room attendant's job is to maintain the cleanliness and upkeep of guest rooms and public areas in hotels or similar establishments. They perform tasks such as cleaning, making beds, replenishing supplies, and reporting maintenance issues.
Key Responsibilities:
Cleaning and Tidy Guest Rooms: This includes making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms.
Replenishing Supplies: Restocking toiletries, linens, towels, and other amenities in guest rooms.
Reporting Maintenance Issues: Notifying the appropriate department of any problems or damage in guest rooms.
Maintaining Standards: Ensuring a high level of cleanliness and hygiene throughout the property.
Customer Service: Assisting guests with inquiries and requests.
Public Area Maintenance: Cleaning hallways, stairways, and common areas.
Following Procedures: Adhering to hotel procedures for cleaning, safety, and security.
Skills:
Attention to Detail: Ensuring a high standard of cleanliness and thoroughness in all tasks.
Physical Stamina: Performing tasks that involve standing, bending, and lifting.
Communication Skills: Responding to guest inquiries and working with other staff members.
Time Management: Completing assigned tasks within a specific timeframe.
Problem-Solving: Identifying and addressing maintenance issues.