Role Name: Trainee Print Consultant
Reporting Manager: Store Manager
Role Type: Print Consultant
Role Purpose: The Print Consultant will be responsible for providing excellent
customer service, ensuring a high level of customer satisfaction, and driving sales. The role involves maintaining store standards, following company policies, and working closely with other departments to ensure seamless operations.
Key Responsibilities
● Assist the customer with the printing requirement.
● Involves, greeting the customer, understanding the requirement, suggesting the right print quality and communicating the prices and taking the order.
● Drive individual sales target and meet the defined KPI’s
● Interact with internal teams, to ensure that the job is completed and meets the quality guidelines of the company.
● Ensure that all store processes are followed as per the instructions from the store manager or shift manager People/ Learning & Growth
● A team player, self-motivated, adaptable to work in a team and keep oneself updated on changes on product and process Competencies
Functional Competencies
● Photoshop and Coreldraw
● MS Office
Generic Competencies
● Communication skills (English & Regional Language)
● Written communication Skills
● Interpersonal Skills/ people skills
Qualification
● High school diploma or equivalent additional education or training in retail, sales, or customer service is a plus.