Department Frontline – MFI
Designation: Micro Loans Officer
Duties and responsibilities
1. Starting a business in a new village
a. Village identification within the radius
b. Feasibility study of the village based on demographics, activities, and financial
needs of the customers
c. Assist the MC-IC in making the village approval
2. Sourcing of business
a. Identification of customers and forming of Joint Liability Groups
b. Filling up of the application form
c. Verification of the residence and business of the customer
d. KYC verification
e. Pre-disbursement training
f. Visiting potential customers in order to develop business
3. Disbursements
a. Collection of KYC documents
b. Assisting the MC-IC for disbursement activity completion
c. Loan documentation
4. Collection of current dues
a. Collect the collection sheets and stickers from MC-IC
b. Group-wise collection as per the scheduled time by following the process
c. Deposit of collection money
d. MERC entry
5. Collection of over accounts
a. Follow up with the customers with an updated data report of the assigned portfolio
b. Collection of money as per the process
c. Depositing the money in the bank
d. MERC entry
e. Assist the MC-IC in initiating action against the defaulters