Function Summary
The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers, facilitating the sale of policies, providing customer support, and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in
Resolving policy service need
Renewal collection to resolve policy holder’s service needs,
Cross sale opportunity.
Job Summary:
Manage team of 15-30 existing advisors
Ensure month-on-month activation
Responsible for retention of assigned advisors
Advisor recruitment will not be required