Job Title: Field Collection Officer (FCO) – Only OD Collection
Location: All over West Bengal
Employment Type: Full-Time
Experience Required: Freshers can apply
We are seeking an experienced and motivated Field Collection Officer (FCO) specializing in Overdue (OD) Loan Collections. The ideal candidate will have a proven track record in field recovery operations, particularly handling delinquent accounts. This is a field-intensive role requiring excellent negotiation, communication, and follow-up skills.
Visit customer premises for recovery of overdue loan accounts (OD cases only).
Persuade and counsel customers to make timely repayments.
Negotiate repayment schedules based on company policy.
Update collection status and submit daily field reports.
Coordinate with internal teams for escalations and legal follow-ups.
Maintain a professional and courteous approach while ensuring recovery targets are met.
Mandatory: Minimum 1–2 years of experience in OD collections (field work).
Proven ability to recover overdue loans through direct field visits.
Familiarity with local geography and customer behavior.
Own two-wheeler with a valid driving license (preferred).
Strong interpersonal, negotiation, and documentation skills.
Ability to handle pressure and meet monthly collection targets.
As per industry standards + Incentives (based on performance)