A Food & Beverage Manager oversees the daily operations of restaurants, cafes, catering services, and other food service establishments. Their primary role is to ensure high-quality service, food safety, cost efficiency, and customer satisfaction while managing staff and resources effectively.
Supervise all F&B outlets and kitchen operations.
Ensure smooth day-to-day operations including dining, bar, room service, banquets, etc.
Monitor food preparation and presentation standards.
Recruit, train, schedule, and manage F&B staff.
Set performance standards and conduct evaluations.
Ensure excellent customer service and teamwork among staff.
Prepare and manage budgets for F&B department.
Monitor and control expenses, reduce wastage.
Analyze sales and profitability reports.
Oversee stock levels of food, beverages, and equipment.
Manage vendor relationships and negotiate contracts.
Ensure timely procurement and quality of supplies.
Handle customer complaints and feedback effectively.
Ensure food quality, hygiene, and presentation standards.
Maintain ambiance, cleanliness, and customer satisfaction.
Ensure compliance with food safety, hygiene, and alcohol laws.
Conduct regular audits and inspections.
Train staff on health & safety protocols.
Collaborate with chefs on menu development and pricing.
Plan promotions, events, and seasonal offers.
Coordinate with marketing for F&B branding and visibility.
Strong leadership & communication skills
Budgeting and cost control knowledge
Customer-focused mindset
Knowledge of food safety and hospitality standards
Ability to multitask and problem-solve
Prefer Diploma in Hotel Management
Prefer Hospitality Management