Game Maintenance and Repair:
Diagnosing and repairing malfunctions in various arcade games, redemption machines, and other entertainment equipment.
Routine Maintenance:
Performing regular checks and preventative maintenance to ensure optimal equipment performance and minimize downtime.
Technical Support:
Providing technical assistance to staff and guests regarding game operation and troubleshooting.
Guest Interaction:
Engaging with guests to answer questions about games, offer assistance, and ensure they have a positive experience.
Stock Management:
May be involved in monitoring and maintaining an inventory of spare parts and consumables.
Safety and Compliance:
Ensuring all equipment and procedures adhere to safety standards and regulations.
Reporting:
Documenting repairs, maintenance activities, and equipment issues.
Skills and Qualifications:
Technical Proficiency: Strong understanding of mechanical, electronic, and potentially software systems.
Problem-Solving Skills: Ability to quickly identify and resolve technical issues.
Communication Skills: Effective communication with both technical and non-technical individuals.
Customer Service Skills: A positive and helpful attitude when interacting with guests.
Teamwork: Ability to work effectively with other team members.
Physical Stamina: Ability to stand, bend, and lift equipment as needed.