Job Title: Website Manager (E-commerce & Digital Operations)
Location: Nayandahalli, Mysore Road, Bangalore, India
Company: Srinidhi Silk
Department: Digital & E-commerce
Type: Full-Time
Experience Required: 0–7 Years
Reporting To: Managing Director
Srinidhi Silk is a heritage silk retail brand known for its timeless handlooms, exquisite bridal collections, and dedication to craftsmanship. As we expand our presence digitally, we are looking to onboard a passionate Website Manager who will spearhead the brand’s digital evolution by setting up and managing the entire online retail infrastructure from scratch.
The Website Manager will be responsible for planning, building, and managing the entire e-commerce website and digital retail operations. You will play a pivotal role in launching Srinidhi Silk's online showroom, ensuring an exceptional digital customer experience and aligning with the brand’s ethos and growth goals.
Lead the design, development, and launch of the e-commerce website in collaboration with developers/design agencies.
Identify and integrate user-friendly CMS/e-commerce platforms (Shopify, WooCommerce, etc.) based on scalability, ease of use, and retail needs.
Manage product listings, categorisation, metadata, and visual merchandising.
Ensure mobile responsiveness, speed optimisation, and an intuitive customer journey.
Set up internal workflows for order processing, returns, shipping, and inventory sync between the store and online.
Coordinate with the showroom and stock team for accurate product availability.
Collaborate with logistics partners for smooth last-mile delivery across India and internationally.
Work with photographers/designers to maintain aesthetic product imagery and consistent brand voice.
Create/update landing pages, festive collections, and promotional banners in line with the sales calendar.
Implement SEO best practices, keyword tagging, and performance tracking.
Monitor and optimise website traffic, bounce rates, session durations, and conversion metrics using Google Analytics or similar tools.
Suggest and implement A/B tests and user-experience enhancements.
Hire and lead a small cross-functional team (content, tech support, digital marketing).
Establish SOPs for cataloguing, updates, inventory audits, and customer query handling.
Bachelor’s degree in IT, Marketing, E-commerce, or a relevant field.
0–7 years of experience managing e-commerce websites, preferably in fashion, textiles, or retail.
Hands-on experience with platforms like Shopify, WooCommerce, Magento, or custom CMS tools.
Strong understanding of digital merchandising, UX/UI, SEO, and analytics.
Excellent project management, vendor coordination, and multitasking skills.
Knowledge of South Indian textiles and sarees is a strong plus.
Knowledge of digital advertising (Meta/Google Ads) and email marketing tools (Klaviyo, Mailchimp).
Experience integrating CRM or ERP tools for retail operations.
Multilingual skills for regional audience targeting (Kannada, Tamil, Telugu, etc.).
Be the pioneer digital face of a respected retail silk brand.
Full ownership of building a modern online retail experience.
Work in a culturally rich environment that values heritage and innovation.
To Apply:
Please send your resume and portfolio/website samples to hr@srinidhisilk.com
Subject Line: Website Manager Application – Srinidhi Silk