Voice Process Agent

18,000 - 28,000 /month

Concentrix

Manyata Tech Park, Bangalore

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 वर्षे अनुभव

New Job

45 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi

12वी पास आणि त्याहून अधिक

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Meal

PAN Card, Aadhar Card

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Voice Process Agent to join our team CONCENTRIX. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹18000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 years of experience.

More about this Voice Process Agent job

What is the eligibility criteria to apply for this Voice Process Agent job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹28000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
How many working days are there for this Voice Process Agent job?
Ans: This Voice Process Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Agent job?
Ans: No, there is no fee applicable for applying this Voice Process Agent job and during the employment with the company, i.e., CONCENTRIX.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Agent role?
Ans: There is an immediate opening of 45 Voice Process Agent at CONCENTRIX
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Voice Process Agent job?
Ans: This Voice Process Agent job has Rotational Shift.