Telecalling Manager

salary 20,000 - 30,000 /month
company-logo
job companyEmperia Group
job location घरून काम
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 2 वर्षे अनुभव
New Job
10 ओपनिंग
work_from_home घरून काम
full_time फुल टाईम

Job Highlights

sales
Industry Type: BPO
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job चे वर्णन

We are looking for a Telecalling Manager to join our team Emperia Group. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Telecalling Manager job

  1. What is the eligibility criteria to apply for this Telecalling Manager job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
  3. How many working days are there for this Telecalling Manager job?
    Ans: This Telecalling Manager job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Manager job?
    Ans: No, there is no fee applicable for applying this Telecalling Manager job and during the employment with the company, i.e., EMPERIA GROUP.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Telecalling Manager role?
    Ans: There is an immediate opening of 10 Telecalling Manager at EMPERIA GROUP
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Telecalling Manager job?
    Ans: This Telecalling Manager job has Flexible Shift.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 30000

English Proficiency

No

Contact Person

Gagan

इंटरव्ह्यूचा पत्ता

Viman Nagar, Pune
Posted ४ दिवसांपूर्वी
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