Tele calling newly onboarded clients
Resolving customer queries on loan process
Providing updates to customers and agents on loan approval/ rejection
Escalating unresolved queries
Follow up to ensure timely completion of processes
Role: Collections
Industry Type: NBFC (Micro Finance)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Key Skills
Tele calling,
Calls Handling Inbound Calls Outbound and Outbound calls