Key Responsibilities
1. Outbound Calls: Make outbound calls to potential customers to promote credit card products and services.
2. Lead Generation: Generate leads and identify potential customers interested in credit card products.
3. Product Knowledge: Have in-depth knowledge of credit card features, benefits, and terms to effectively communicate with customers.
4. Sales Pitch: Deliver a persuasive sales pitch to convince customers to apply for credit cards.
5. Customer Interaction: Handle customer queries, concerns, and objections in a professional and courteous manner.
6. Application Processing: Assist customers in completing credit card applications and ensure accurate submission of required documents.
7. Follow-up: Follow up with customers to confirm application status, address concerns, and provide updates.
Additional Responsibilities
1. Meeting Sales Targets: Meet or exceed sales targets and performance metrics.
2. Data Entry: Accurately update customer information and application details in the database.
3. Compliance: Adhere to regulatory guidelines, company policies, and industry standards.
4. Team Collaboration: Collaborate with colleagues to share best practices, discuss challenges, and improve overall performance.
Skills Required
1. Excellent Communication: Strong verbal and written communication skills.
2. Sales and Negotiation: Proven sales and negotiation skills.
3. Product Knowledge: In-depth knowledge of credit card products and services.
4. Customer Service: Ability to provide excellent customer service and handle customer concerns.
5. Time Management: Effective time management and organizational skills.