Telecaller Outbound

Job Title: Telecaller Outbound

Company: Humanlinks Learning (https://humanlinks.com)

Role Overview:

We are seeking a detail-oriented and organized Sales Back Office Executive to support our sales team by managing documentation, processing orders, coordinating with internal teams, and ensuring smooth sales operations. While the role is primarily back office, it may occasionally involve making follow-up calls to existing leads or customers—strictly for coordination or information purposes, not for lead generation or cold calling.

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Key Responsibilities:

Sales Support & Coordination

• Process and manage customer orders, quotations, and invoices accurately in the system

• Maintain and update sales records, customer databases, and sales trackers

• Coordinate with the sales team, logistics, and finance departments for order fulfillment and timely dispatch

• Prepare MIS reports, sales summaries, and other documents as needed

Customer Communication (Non-Sales)

• Make occasional follow-up calls to existing leads or customers for document collection, confirmation of details, or update sharing

• Respond to client inquiries via email or phone, redirecting complex queries to the appropriate salesperson

• Send promotional materials or reminders as part of post-sales coordination when required

Documentation & Reporting

• Ensure all sales-related documents (purchase orders, agreements, invoices) are organized and archived properly

• Assist in preparing reports for sales reviews, forecasting, and audits

• Follow up with internal teams to close any pending issues related to sales orders

Key Requirements:

• Bachelor’s degree in Business Administration, Commerce, or a related field

• 0–3 years of experience in a back office, operations, or sales support role (other experiences can be considered on a case-by-case basis)

• Strong written and verbal communication skills (English and regional language if applicable)

• Proficiency in MS Excel, Word, and basic data entry/CRM tools

• Good organizational skills and attention to detail

• Ability to multitask and work collaboratively with cross-functional teams

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 5 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Gurgaon.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., HUMANLINKS LEARNING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 1 Telecaller Outbound at HUMANLINKS LEARNING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.