Telecaller

 Key Roles & Responsibilities

·         Generate leads for customers interested in Personal Loans through outcall campaigns and promotions.

·         Tag all calls in the dialler and Customer Relationship Management (CRM) system for efficient tracking and follow-up.

·         Pitch end-to-end information about Personal Loan offers and effectively convert customers.

·         Provide customers with detailed product information, explaining terms, conditions, and eligibility criteria.

·         Guide customers through the documentation process required to avail a loan, ensuring clarity and understanding.

·         Maintain complete knowledge of loan policies, procedures, and compliance standards.

·         Coordinate with branches for document collection and processing of loan applications.

·         Follow up with customers until the loan case is successfully disbursed, addressing any concerns or queries promptly.

·         Explain in detail any special offers or promotions available to customers, maximizing conversion opportunities.

·         Provide accurate information regarding the documents and information required for loan applications.

·         Actively participate in training sessions to enhance product knowledge and customer service skills.

·         Stay updated on changes in policies, regulations, and processes related to personal loans.

·         Generate high-quality leads and contribute to increasing the conversion rate of leads.

·         Maintain excellent communication and relationship-building skills to ensure customer satisfaction and retention.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹23000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., LORDI SYSTEMS STAFFING SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 20 Telecaller at LORDI SYSTEMS STAFFING SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.