Telecaller

salary 7,500 - 32,000 /month*
company-logo
job companyInnovative Solutions
job location Tollygunge, Kolkata
incentive₹20,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 3 वर्षे अनुभव
New Job
50 ओपनिंग
* Incentives included
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Bengali
qualification
10वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job चे वर्णन

We are looking for a TECALLER to join our team . The role offers ₹7500 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 10वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹7500 - ₹32000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Kolkata.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., INNOVATIVE SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 50 Telecaller at INNOVATIVE SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 7500 - ₹ 32000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Ishita Singh
Posted एका दिवसापूर्वी
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