Job Summary:
We are looking for a motivated and results-driven Telecaller to join our team. The ideal candidate will be comfortable speaking on the phone with multiple people each day to promote our products/services, generate leads, or handle customer queries.
Key Responsibilities:
Make outbound calls to potential customers to inform them about products/services
Answer incoming calls from customers to address inquiries and resolve issues
Maintain records of calls and customer details in the database (CRM)
Follow up on leads and maintain good customer relationships
Meet daily, weekly, and monthly call and sales targets
Provide accurate information and handle complaints or concerns professionally
Requirements:
English (C1) Advanced
High school diploma or equivalent; a degree is a plus
Proven experience as a Telecaller or in a similar customer service/sales role is preferred
Excellent communication skills in English & Tamil
Basic computer knowledge and familiarity with CRM systems
Ability to remain calm and handle rejections positively
Strong interpersonal and negotiation skills
Benefits:
Attractive incentives/commission structure
Flexible working hours (if applicable)
On-the-job training
Opportunity to grow within the company.