Job Title: Operations Manager
Location: Sector 63, Noida
Company: NEETSupport
Experience: 3–6 Years
Education: MBA in Operations, Business Administration, or related field
Type: Full-time | On-site
Salary: Based on experience and performance
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About NEETSupport
NEETSupport is a fast-growing EdTech company committed to guiding NEET aspirants through structured academic programs, mentorship, and data-driven strategies. We are looking for a skilled Operations Manager to oversee daily operations, streamline processes, and ensure cross-functional efficiency across departments.
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Key Responsibilities
• Oversee and optimize daily operations across sales, academics, and marketing teams
• Implement and improve SOPs for lead management, student onboarding, and service delivery
• Coordinate with internal departments to ensure seamless communication and operational flow
• Monitor performance metrics and prepare detailed reports on operational efficiency
• Manage and optimize the use of CRM tools (e.g., Zoho, HubSpot) for lead tracking and workflow management
• Supervise the operations team and ensure timely task execution and escalation management
• Assist senior leadership in strategic planning and execution of key business initiatives
• Ensure compliance with data accuracy, documentation, and reporting standards
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Key Skills Required
• Strong leadership and team management skills
• Expertise in CRM systems and operational workflow tools
• Excellent analytical and problem-solving abilities
• Strong organizational and multitasking skills
• Proficiency in Excel, Google Sheets, and reporting dashboards
• Clear communication and interpersonal skills
• Attention to detail and process-oriented mindset
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Qualification
• Graduate or MBA in Operations, Business Administration, or a related field
• 3–6 years of experience in operations management, preferably in EdTech or service-based industries
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To Apply:
Send your resume to Vaishnavi@neetsupport.com
Contact: Vaishnavi Singh – HR | 9220429079