🧑💼 Job Opening: Customer Support Associate – Teleperformance (TP Malad)
We are looking for a Customer Support Associate to join our team at Teleperformance, where you'll be handling customer calls, resolving queries, and ensuring exceptional customer service in the BPO/Customer Service Industry.
📍 Location: TP Malad
💰 In-Hand Salary: Up to ₹30000/month
💼 Role Type: Multiple Processes (Voice/Non-Voice)
🕐 Shift Type: Rotational
📅 Working Days: 5 days/week
🗓️ Immediate Joiners Preferred!
Professionally handle inbound/outbound customer calls.
Resolve customer concerns, complaints, and queries promptly.
Maintain accurate records of customer interactions and escalate complex issues when required.
Deliver accurate information and support to customers.
Meet performance KPIs and collaborate with team leads for issue resolution.
Minimum Qualification:
• 12th Pass + 6 Months Experience in Customer Support
• OR Graduate Freshers Welcome
Communication: Good English Communication – Must
Proximity: Should reside within 25 km of Malad or Thane TP office
Tech Comfort: Basic computer skills to manage CRM tools
Stable Job with Timely Salary
Opportunities for Internal Promotions
Friendly & Professional Work Environment
Paid Training + Skill Development
Exposure to International & Domestic Clients