International Voice Process

20,000 - 40,000 /month

Accenture

Vikhroli (East), Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 36 महिने अनुभव

30 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

International Calling

Query Resolution

Job Highlights

12वी पास आणि त्याहून अधिक

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional International Voice Process to join our team for Accenture in Mumbai at our Vikhroli (East) location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to MNC. The role offers ₹20000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5 - 3 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Rotational shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., ACCENTURE.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 30 International Voice Process at ACCENTURE
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Rotational Shift.