International Customer Representative

salary 25,000 - 40,000 /month
company-logo
job companyJoules To Watts
job location Koramangala, Bangalore
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 72 महिने अनुभव
New Job
99 ओपनिंग
full_time फुल टाईम

आवश्यक skills

International Calling

Job Highlights

qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits
star
PAN Card, Aadhar Card

Job चे वर्णन

Job Openings
Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool

• Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes

• Walk customers/ Provide navigational support on self-service portal

• Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines

• Place outbound calls to customers when required in line with Client / Company guidelines

• Work productively whilst maintaining exceptional call/data quality standards in line with targets

• Contribute to the team through open and regular communication with peers / supervisors

• Adhere to all company or departmental policies and procedures (personnel and operational)

• Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process

• Maintain regular and punctual attendance in line with company policies and procedures

• Minimise customer complaints and escalations by providing exceptional service and call control

Knowledge & Skill Requirement

• Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer

• Good technical aptitude with an ability to learn quickly

• Excellent verbal and written communication skills Experience Profile

• Prior international BPO work experience preferred

• Fresher’s acceptable

Personal Attributes

• Able to work on a flexible basis as determined by the business needs

• Ability to work under pressure

• Team worker

• Positive Attitude

• Quick Learner

• Punctual and Disciplined

• Good Communication skills

• Customer Focussed

• Results driven

• High standards of Integrity

• Attention to detail]

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 6 years of experience.

More about this International Customer Representative job

  1. What is the eligibility criteria to apply for this International Customer Representative job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
  3. How many working days are there for this International Customer Representative job?
    Ans: This International Customer Representative job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Customer Representative job?
    Ans: No, there is no fee applicable for applying this International Customer Representative job and during the employment with the company, i.e., JOULES TO WATTS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Customer Representative role?
    Ans: There is an immediate opening of 99 International Customer Representative at JOULES TO WATTS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this International Customer Representative job?
    Ans: This International Customer Representative job has Night Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 25000 - ₹ 40000

English Proficiency

Yes

Contact Person

Mahalakshmi

इंटरव्ह्यूचा पत्ता

Koramangala,Bangalore
Posted एका दिवसापूर्वी
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