Email & Chat Process Executive

•Email Process:•

- Manage and respond to customer emails in a timely and professional manner

- Provide accurate and helpful information to customer queries

- Resolve customer complaints and issues via email

- Maintain a high level of customer satisfaction and meet productivity standards

•Chat Process:•

- Engage with customers through live chat, responding to queries and concerns in real-time

- Provide personalized support and solutions to customers

- Utilize knowledge bases and resources to resolve customer issues efficiently

- Meet chat handling metrics, such as response time and resolution rate

Both roles require excellent communication skills, attention to detail, and ability to work in a fast-paced environment.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18500 - ₹45500 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., SPARKEN IT SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 13 Email & Chat Process Executive at SPARKEN IT SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Flexible Shift.